In 2021, we embarked on a journey fueled by a passion to catalyse the rapid growth of Nigeria's e-commerce industry. With an unwavering dedication to enhancing post-purchase experiences for online businesses, co-founders Jordan Ajibola and Ayodeji Abon breathed life into Shipbubble. Originally named GetDelivry, our startup swiftly carved its place as a merchant's trusted companion, delivering an uncomplicated and dependable pathway to perfect customer post-sales experiences, increasing revenue, and fostering enduring loyalty.
Shipbubble's holistic platform seamlessly integrates diverse delivery carriers, empowering business owners with a simplified approach. Alternatively, entrepreneurs can seamlessly integrate existing carrier accounts and fulfilment partnerships. This fusion empowers businesses to present customers with diverse shipping choices, precise delivery timelines, and streamlined order cut-off times during the checkout process.
To magnify customer engagement and bolster sales, Shipbubble introduces personalised tracking pages for businesses. This innovative feature equips customers with vital order insights, reducing the need for incessant inquiries about shipment status. This comprehensive logistics solution streamlines operations, minimises customer queries, and enriches the overall end-to-end customer journey. Furthermore, businesses use the tracking page as a potent marketing instrument to propel sales.
Early Shipbubble enthusiasts like Keisha, CEO of the women's wear brand Iwade, are already reaping the benefits of our startup: "The customizable tracking page empowers small businesses to stand shoulder to shoulder with larger brands."
At Shipbubble, every customer interaction is thoughtfully crafted to enrich the overall experience, empowering business owners to optimise efficiency, reduce overhead costs, slash customer inquiries about order status by up to 50%, and fortify customer loyalty.
After years of unwavering commitment to customer-centric innovation and significant customer growth, Shipbubble embarks on a transformative journey with a reimagined identity. Our contemporary logo and revamped website serve as a testament to our steadfast dedication to innovation and exceptional service. The modern logo design, characterised by bold typography and an invigorating colour palette, epitomises Shipbubble's dynamic, forward-looking, and innovative spirit.
Our Founder, Jordan Ajibola, underscores the rebranding's significance in reflecting our company's evolution. "Our mission is now centred around empowering local African retailers to excel in the realm of global e-commerce," Ajibola emphasizes. "We aspire to embody the essence of African e-commerce growth, seamlessly woven into the fabric of the global commerce landscape."
This relaunch marks a pivotal milestone in Shipbubble's overarching strategy, elevating our offerings and expanding our influence across Nigeria and beyond. Fueled by innovation and an unwavering commitment to customer satisfaction, we stand poised to be the preeminent partner for African businesses seeking to deliver post-purchase excellence.
Our renewed mission underscores our strategic pivot to empower local African retailers for success on the global e-commerce stage.
In parallel to our rebranding endeavours, Shipbubble is on the cusp of unveiling strategic alliances with robust fintech partners. These partnerships will encompass extended services, including seamless checkout integrations, amplified carrier partnerships, and cutting-edge fintech solutions. Our startup already seamlessly integrates with e-commerce solutions like Shopify, Paystack, Catlog, Qshop, and Woocommerce.
Rooted in our core values of customer-centricity, results-oriented focus, data-driven decisions, and resourceful solutions, we invite you to explore Shipbubble's offerings.
To learn more about Shipbubble and how we can help your business grow, connect via email at hello@shipbubble.com and sales@shipbubble.com.
